User and Billing Management application for ISPs
User and Billing Management application for ISPs
Project Details
Metis Subscriber Management System (SMS) and billing platform was developed for the largest broadband and cable TV distribution network of South India, Kerala Vision. Platform provided unique facilities to Internet Service Providers (ISPs) such as multi level partner system management, modular billing, marketing and promotional campaign management modules etc
Timeline
4 Months
Platform
Web Application, Mobile Apllication, Enterprise Integrations
Deliverables
Business process consulting; User experience design; Application Development; Partner Training Programs, Deployment and Support.
Multi Tier Partner Management
Application enables the central ISP to create, manage and serve its multi layer distribution network. Various users are present in the system according to various functions and hierarchy within the system
Subscriber Management
Application manages the entire lifecycle of an end-user acquired by the ISP. A subscriber’s recharges, plan changes, static IP allocation, auto login configurations, issue tracking and resolution etc are handled through various workflows within the application.
Key Features Developed
Billing Management
Application also manages the billing, payment collection and revenue share functionalities for the ISP network. From billing and account management of individual subscribers to managing the overall ledger for the parent company, the application is designed to handle the entire billing system with multiple integrations into third party applications and services used by Kerala Vision.
Self-Service portal
Subscribers have their own self service portal and mobile application to not only monitor their account but also configure their plans, accounts and subscriptions of their choice.
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